Shipping & Returns
1) Shipping time is about 1 week, subject to delays by the courier, which is outside of our control.
2) We offer a 7-day satisfaction guarantee! You can request to return the item within 7 days of receipt for a refund.
However, the following fees will be deducted:
- Outbound shipping cost
- Return shipping cost
- $100 Warehouse receiving and restocking fee
Conditions for the refund are as follows:
a) Request has to be made by e-mail within 7 days of product delivery.
b) The product and all its related accessories need to be packed back into the original packing.
c) Once the return shipping label has been sent to you, the package needs to be shipped out within 3 days.
d) Orders cancelled after the product is shipped will still be considered as returns. Restocking fee as well as return shipping charges will apply.